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Zendesk AI: Leveling up with generative AI for a more intuitive and intelligent CX platform

Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizing AI investments for success. Learn More

Zendesk is expanding the use of artificial intelligence (AI) across its customer experience (CX) platform with the release today of a series of new capabilities the company is branding as Zendesk AI.

The new Zendesk AI capabilities include advanced bots for handling customer inquiries across a range of industries. Customer service agents will…

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