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Simplr unveils Cognitive Paths to enable safe use of ChatGPT for customer service

Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizing AI investments for success. Learn More

Customer experience (CX) solutions platform Simplr announced today the launch of Cognitive Paths, a new generative AI technology with comprehensive safeguards to enhance customer service interactions. By incorporating OpenAI’s ChatGPT into its platform, Simplr’s Cognitive Paths empowers customer service organizations to fully harness the…

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