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Nuisance phone calls increase in Q4 and AI scams likely to go up in 2024 | Hiya

Voice security firm Hiya said that nuisance calls dropped in the fourth quarter, but Americans saw one of the lowest rates of fraud calls globally in the quarter. Still, there’s trouble ahead as lots of those calls are now likely to be AI calls.

While health insurance scams surged during the open enrollment period, the report forewarns of the rise of AI-generated voice clone scams in 2024, Hiya said. Using the voice of someone you know, those AI scam calls could have a much higher rate of…

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