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How true enterprise generative search revolutionizes customer and employee experiences

Presented by Coveo

Generative AI has unlocked new possibilities for customer and employee experiences — and as a result, customer and employee expectations have grown. Customers want solutions that enable flawless self-service and offer immediate and accurate advice, while employees want technology that lets them deliver better, more efficient experiences and support them in gaining stronger proficiency behind the scenes.

It can be a trickier proposition than it seems, says Bonnie…

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