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By focusing on people, service businesses can pivot to profitability in a down economy

Presented by Certinia

If anything is certain right now it’s that our economic climate is…uncertain. That’s why services businesses all over the world — that is, any organization whose main asset is the people who provide revenue-generating services, rather than products — are building plans to achieve cost-effective growth. They’re making the pivot to profitability, and seeking to achieve the certainty that comes with it.

This pivot is being driven by a recognition that…

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