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A Chevy for $1? Car dealer chatbots show AI perils

A number of auto dealers have deployed ChatGPT-powered conversational artificial intelligence (AI) tools, or chatbots, as a way to provide quick, customized on-demand information to online car shoppers. But some dealers are learning the hard way that these automated systems need proper oversight to prevent unintended answers.

At several local dealerships across the U.S. this week, inquisitive customers were able to push certain chatbots into revealing a range of entertaining answers — and…

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